This privacy notice explains how Phuket Pastries handles personal data when you use lodgeartistvan.courses, contact us, or place an order. It is written in plain language and covers our website, counter service, and bread subscription enquiries.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
Data handling overview
This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.
We may collect your name, email address, phone number if you provide it, inquiry message, order specifications, event date or collection preferences, and allergen information you choose to share. We also process limited technical data such as server request metadata and browser or device information.
We receive data when you submit a contact form, send an email, call us, visit the bakery counter, or provide details during an order or subscription discussion. Some technical data is generated automatically when you use the website.
The cookies we confirm are limited to essential site operation and privacy preferences. We do not confirm analytics or marketing cookies as active on this website.
We use cookies for essential site operation and to remember privacy preferences. You can manage cookies through your browser controls. If you disable essential cookies, some parts of the site may not work as intended.
We process personal data to answer enquiries, confirm order details, manage collection or delivery preferences, support bread subscriptions, provide written order summaries, handle website security, and maintain technical delivery. Where allergen information is shared, we use it only to help manage the specific order and confirm current details.
We may share limited data with service providers that help us operate the website, deliver technical services, or manage communications. These parties are expected to use the data only for the services they provide to us and to handle it with appropriate confidentiality.
We may share data with authorities if required by law, regulation, or a valid legal process. We may also disclose information where needed to protect our rights, customers, staff, or business operations.
You may ask to access, correct, or delete your personal data, and you may object to or restrict certain processing where the law allows. If you want to review information we hold about you, we will consider the request and explain any limits that apply.
To make a privacy request, contact us using the details in this notice and describe what you want us to do. We may ask for supporting information so we can protect your data and respond correctly. If a request cannot be fully granted, we will explain the reason.
Contact and order records are retained for the time needed to respond, complete the service, maintain business records, and meet legal or accounting obligations. Technical logs are kept for a limited period for security and troubleshooting, then removed or reduced where possible.
If we make material changes, we will update the notice on the website and use a reasonable method to draw attention to the update where appropriate. The version in force is the one published most recently.
